Some of our services include Customer relationship management, After-sales service management, Product data management, Planning and programming, Production management, supply chain management, Financial management, Enterprise performance management, Commercial architecture, Accessible and adapted services to give you the best return on your investment.

We have been building solutions and configurations to make Microsoft Dynamics 365 solutions accessible for SMEs for several years. This allows you to use the power of Microsoft Dynamics 365 at a reasonable cost to your business. You learn the solution quickly and benefit from our self-service to scale Microsoft Dynamics 365 to your current needs.

Manage your renewals with our solution

You can often forget about renewing your contracts, filing them, and even late fees. All you have to do is schedule alerts, and our services and solutions take care of the rest. We offer you a quick and preconfigured implementation to quickly get you up and running and on the road to success with the Microsoft Dynamics 365 Sales application.

Take control of your ERP with experts.

Become a pro of your new ERP software in 11 missions, accompanied by our experts. Let our advisers guide you in implementing the best financial management practices with an ERP.

Our team helps you transform with the latest CRM & ERP software innovations. Our CRM and ERP experts are dedicated to the success of your project. Specialized in finance, distribution, and manufacturing, our implementation experts have many Microsoft certifications to be one of the best Microsoft Gold Partners in the country. We ensure the efficiency of your sales forces with the CRM functionalities of your ERP and web CRM by:

• Planning your commercial actions
• View pending sales actions and the list of current opportunities: your sales teams have direct and synthetic access to information.

Follow your opportunities as close as possible: Manage your leads, quantify and qualify them while monitoring their processing in real-time. The purpose for your SME? A clear improvement in your results thanks to an increase in your conversion rate.

Optimize your marketing campaigns: Target and engage your targets and possible through appropriate actions: mailing, direct mail, phoning, SMS campaign, etc. You can also easily integrate your marketing automation tools.

Keep your customer history: Keep track of and centralize all exchanges with your customers and prospects, whether documents, emails, calls, or commercial actions, to be sure to have all the cards in hand!

Organize your contacts: The CRM functionalities of Synoptic ERP offer you complete and intuitive contact management. You can thus easily synchronize your contacts with third-party software (marketing automation tools, growth hacking, emailing solutions, messaging, etc.) and, in particular, Outlook (mails, calendars, contacts).